Disaster Relief Resources

Español

When disasters strike Texas, the State Bar serves as a clearinghouse for disaster response resources for the public and attorneys.

TOLL-FREE LEGAL HOTLINE

The State Bar of Texas toll-free legal hotline — 800-504-7030 — connects low-income people affected by a disaster with legal aid providers in their area who can help with such issues as replacing lost documents, insurance questions, landlord-tenant problems, and consumer protection matters such as price-gouging and avoiding contractor scams in the rebuilding process. The hotline is answered in English, Spanish, and Vietnamese. Callers can leave a message any time. People who qualify for assistance will be matched with Texas lawyers who can provide free, limited legal help.

If you need a lawyer, contact the State Bar’s Lawyer Referral & Information Service at (800) 252-9690 from 8:30 a.m. to 4:30 p.m. on weekdays.

DISASTER LEGAL RELIEF DONATIONS

If you would like to donate money to disaster legal relief efforts in Texas, please consider the following organizations:

Texas Access to Justice Foundation

The Texas Access to Justice Foundation supports legal aid providers throughout the state as they assist in disaster-related efforts.

Texas Bar Foundation

The Texas Bar Foundation has established the Emergency Disaster Relief Fund to support recovery efforts. Donate here. In addition, the foundation has created a Disaster Relief Grant Application to provide project support in areas declared natural disaster zones, in alignment with its mission. Special consideration will be given to legal aid organizations and Texas local bar associations or foundations assisting those affected by the Hill Country floods.

FIGURING OUT FEMA

Depending on the size and scope of a disaster, the president of the United States may make a disaster declaration approving the Federal Emergency Management Agency to assist and provide support for homeowners and renters who need help to recover.

This guide: Figuring Out FEMA helps the public understand the various steps and requirements needed to take advantage of FEMA assistance.

TEXAS LEGAL ANSWERS

Texas Legal Answers — texaslegalanswers.org — is a free online platform where individuals can pose specific questions related to disaster civil legal issues and have them answered by volunteer attorneys.

BARRATRY OR IMPROPER SOLICITATION BY AN ATTORNEY

In many cases it is a crime in Texas for a lawyer or someone representing a lawyer to contact a person for purposes of legal representation if the person has not first requested the call or personal visit. The contact is not illegal if the attorney is not seeking payment or has a preexisting professional-client or family relationship with the person being contacted. If you witness something you believe to be improper solicitation, or barratry, please get the name and phone number of the person making contact and report it to your local law enforcement authority or the State Bar Chief Disciplinary Counsel’s Office Toll Free at 866-224-5999.

REPLACING LOST DOCUMENTS

This guide created by the Texas Young Lawyers Association is intended to be an abbreviated checklist to help you obtain replacements of some of those necessary documents.
Texas RioGrande Legal Aid also has a helpful guide full of tips on replacing lost documents. It is available here in English and in Spanish .

INSURANCE HELP

This presentation provides an overview on filing flood insurance claims.

Texas RioGrande Legal Aid has created a disaster relief guide to homeowners insurance in English and Spanish. The agency also has a guide to property loss claims in English.

RENTERS RIGHTS

Texas RioGrande Legal Aid has created this guide to help people understand their rights after the property they were renting was damaged in a disaster.

The agency also created this guide to lockout threats made by landlords. Here it is in English and in Spanish.

Also see this guide: A Legal Self-Help Guide for Tenants Affected by Natural Disaster

EDUCATIONAL ISSUES

The Texas Young Lawyers Association has created this guide for enrolling your child in another school after a natural disaster.

SCAMS AND PRICE GOUGING

Tips on avoiding scam contractors after a natural disaster can be found in this Q&A with the former assistant dean of student affairs and pro bono programs at Baylor Law School.

Eric M. Eckert is no longer at Baylor and is currently the Executive Director of Strategic Communications and Outreach at Temple College in Temple, Texas per his website, https://www.ericmeckert.com/about/

Attorney General Ken Paxton’s Consumer Protection Division offers the following tips to avoid contractor fraud during the clean-up and rebuilding process:

• Contact an insurance adjuster to get an estimate of the damage and repair cost.

• Don’t sign a check from your insurance company over to a contractor.

• Only do business with licensed or bonded contractors or builders. Get multiple estimates.

• Be cautious of contractors who solicit services door-to-door, especially those that are unfamiliar or from out of town and try to pressure you into signing a contract on the spot.

• Get the salesperson’s license plate number.

• Consult the Better Business Bureau to ensure you are working with a trustworthy business.

• Ask for referrals from people you trust and for references from contractors.

• Get more than one estimate on work, so you know if you’re being overcharged. Don’t be rushed into signing a contract and never pay in full up-front for promised work.

• Consider paying by credit card to avail yourself of additional protections.

• Get everything in writing, including the terms of any warranty, and keep a copy of all documents.

Additional information to protect against disaster-related scams is available on the attorney general’s website. Consumers can report suspicious or fraudulent activity by filing a complaint online.

Learn more about home repair scams here.

Read the Do’s and Don’ts of Hiring a Contractor or Other Professional After a Natural Disaster [PDF]. It is also available in Spanish.

DISASTER RELIEF CONTACTS

Please review the contacts and resources listed below. They can help you prepare for, survive, and recover from a disaster.

Non-profits

Texas Resources

Legal Resources

Federal Resources

{Back to top}