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Client Assistance & Grievance
Home Client Assistance & Grievance Client/Attorney Assistance

Client-Attorney Assistance Program

CAAP is a statewide dispute resolution program and service of the State Bar of Texas. It is available to the public and the State Bar members (attorneys). The program was launched on Sept. 27, 1999. CAAP may be reached from anywhere in the United States by calling (800) 932-1900.

The objectives of CAAP are to:

Assist clients and attorneys in resolving minor problems affecting their relationships when the issues do not involve misconduct under the Texas Disciplinary Rules of Professional Conduct (PDF).

Make referrals to appropriate State Bar of Texas departments, local bar associations, and other community and State of Texas agencies that will be able to serve those persons who contact CAAP for assistance.

Support the attorney disciplinary process by providing grievance process information and grievance forms upon request.

Gather and analyze data about the types of issues and trends that affect client and non-client relationships with attorneys.

Client Security Fund
If your lawyer is disbarred or resigned in lieu of discipline, or you have filed a grievance against him or her which has resulted in a disciplinary sanction, you are eligible to apply to the Fund. The Fund compensates clients whose lawyers have stolen client funds or not earned legal fees paid. Click here to view the Client Security Fund brochure (pdf). Click here  to view the Client Security Fund newsletter (pdf).


What is CAAP?
Client-Attorney Assistance Program

Grievance Resources
Grievance Hotline
Voluntary Resignation Letter (Word)
Voluntary Resignation Letter (PDF)
Section 81.079 Public Notification
Contacting CAAP
Attorney-Client Dispute Information
Grievance Questions and Answers for the Public
Grievance Questions and Answers for Attorneys

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