How to File a Complaint
If you have a problem with your lawyer, first try to talk with him or her. Many times these problems can best be handled outside of the attorney grievance (complaint) system. The State Bar's toll-free Grievance Information Helpline (1-800-932-1900) can help you determine whether to report the conduct of the lawyer and whether other resources might be beneficial.
If talking to your lawyer does not resolve the problem, call our Client-Attorney Assistance Program (CAAP) for help at: 1-800-932-1900.
The first step in
filing a grievance is to complete a grievance
form through our online
If you are reporting the conduct of your current or former lawyer, it is important to know that signing the grievance (complaint) form waives the attorney-client privilege that would otherwise keep discussions between you and your lawyer confidential. Waiver of this privilege is necessary for the State Bar to review your complaint.
State Bar of Texas
Your complaint will be reviewed. If it alleges facts that, if true, would be a violation of the disciplinary rules, it will be classified as a formal complaint. If it does not allege facts that are a violation, it will be classified as an "inquiry" and dismissed. You will be notified of this decision. You may appeal a dismissal to the Board of Disciplinary Appeals, and its decision is final. If you have new or additional information that was not included in your first complaint, you may amend your grievance and re-file it within twenty (20) days of the date you receive the dismissal notice.
If your grievance becomes a formal complaint, the attorney in question will be informed of the complaint and asked to respond within 30 days. The Chief Disciplinary Counsel conducts an investigation to determine whether there is just cause to believe the alleged professional misconduct occurred. Based on its findings, the matter is either presented to a grievance panel for dismissal or proceeds to litigation. Please see the Attorney Complaint Information brochure (pdf) for answers to common questions about the complaint process, (English - Spanish).
The Office of Chief Disciplinary Counsel keeps confidential all information concerning any pending complaint(s). However, if the lawyer is found to have committed professional misconduct and receives a public sanction, information about the grievance is no longer confidential. All dismissed grievance files are destroyed by the CDC, in accordance with Rule 2.13 of the Texas Rules of Disciplinary Procedure.