File a Grievance
You do not have to be a client to file a grievance. Anyone can report allegations of professional misconduct or problems with a lawyer. Please see the Attorney Complaint Information brochure for answers to common questions about the grievance process (English - Spanish). If you have questions about the grievance process, call the Grievance Information Helpline at (800)932-1900.
If you are a client and have a problem with your lawyer, first try to talk with him or her. Many times these problems can best be handled outside of the attorney grievance system. If talking to your lawyer does not resolve the problem, call our Client-Attorney Assistance Program (CAAP) for help at: 1-800-932-1900.
You may also contact the Office of Chief Disciplinary Counsel (CDC) in your area.
The State Bar of Texas' attorney grievance system cannot act as a liaison between you and the lawyer, nor can it:
The above concerns must be handled in another forum, separate from
the State Bar's lawyer grievance system.
The State Commission on Judicial Conduct has a separate process for reviewing concerns/grievances against Texas judges.
State Commission on Judicial Conduct
The State Bar's toll-free Grievance Information Helpline (1-800-932-1900) can also help you determine whether to report the conduct of the lawyer and whether other resources might be beneficial.
The first step in filing a grievance is to complete a grievance form
through our online submission
system. The forms are also available in pdf format: English
If you are reporting the conduct of your current or former lawyer, it is important to know that signing the grievance (complaint) form waives the attorney-client privilege that would otherwise keep discussions between you and your lawyer confidential. Waiver of this privilege is necessary for the State Bar to review your complaint.
State Bar of Texas
The first step in the process is a review and determination of whether the grievance, on its face, alleges professional misconduct. This determination is referred to as classification of the grievance and is made within 30 days of the filing of the grievance If it alleges facts that, if true, would be a violation of the disciplinary rules, it will be classified as a formal complaint. If it does not allege facts that are a violation, it will be classified as an "inquiry" and dismissed. You will be notified of this decision. You may appeal a dismissal to the Board of Disciplinary Appeals, and its decision is final. If you have new or additional information that was not included in your first grievance, you may amend your grievance and re-file it within twenty (20) days of the date you receive the dismissal notice.
If your grievance becomes a formal complaint , the attorney in question will be informed and asked to respond to the allegations within 30 days. The Chief Disciplinary Counsel conducts an investigation to determine whether there is just cause to believe the alleged professional misconduct occurred. Based on its findings, the matter is either presented to a grievance panel for dismissal or proceeds to litigation. Please see the Attorney Complaint Information brochure (pdf) for answers to common questions about the grievance process (English - Spanish).
The Office of Chief Disciplinary Counsel keeps confidential all information concerning any pending grievance(s). However, if the lawyer is found to have committed professional misconduct and receives a public sanction, information about the grievance is no longer confidential. All dismissed grievance files are disposed of, in accordance with Rule 2.13 of the Texas Rules of Disciplinary Procedure.